Our solar system was a considerable investment. With any purchase I always thoroughly investigate every aspect. I took the trouble to visit one of their previous installations at Bluebell Wood Hospice and found an extremely satisfied customer. I had quotes from a number of companies, which I found conflicting and difficult to evaluate. I knew very little about solar and was unsure about the conflicting products offered by the different companies.
The salesman from West Electrical was particularly helpful and took time to explain to me the differing products. 1realised on checking and with advice from the salesman, that I had been offered inferior products at inflated prices. I found it reassuring to meet the company owner Mr. Craig West, who was totally open and honest. We were rapidly running out of time to have the system installed by the tariff deadline. I was extremely worried, but was assured that they would not let me down. True to their word, the system was installed on time. The salesman not only sold me the’system, he was part of the installation team and then guided me through the tariff registration process.
I chose West Electrical as an established electrical company because I felt safe that they were going to be there for me in years to come. They have maintained contact and visited to check on the continued performance of the system. I would have no hesitation on using West electrical again and would recommend them highly. As such I have agreed to be available to any of their prospective clients.